Policies and Terms of Use
Shipping
We ship all orders in the continental United States by USPS Priority Mail or Parcel Post within 1-3 days of order. Estimated shipping time is 2-3 business days for Priority Mail and 7-10 business days Parcel Post. We will make every effort to ship your items the quickest, most cost effective and efficient service as possible. We offer FREE SHIPPING on all orders over $49.
Returns
At Essence of Health, finding and selling the highest quality essential oils is our mission and passion. We want our customers to love our products as much as we do. If, for any reason you are not completely satisfied with the quality of your purchase, please contact us within 30 days of receipt for prompt replacement, exchange, or credit. In order to ensure the quality of our products we adhere to strict shelf life and temperature storing guidelines. As such we kindly request that you contact us as soon as possible within these 30 days to arrange a replacement, exchange, or credit. We will cover the cost to return products you don't love to us so please don't hesitate to reach out if you need to make a change.
Privacy Policy
We respect your privacy and only collect the information required when you are doing business with Essence of Health. We will not sell or release your information without your permission. We hate spam too!
Terms and Conditions
By using or accessing the Essence of Health website, you are acknowledging that you agree, without limitation or qualification, to the Terms of Use listed here. Acceptance of these Terms constitutes a legal, binding agreement between you and Essence of Health. If you default willfully or negligently, in any of the terms, you shall be liable for all losses and damages caused to Essence of Health.
I understand that the Food and Drug Administration has not evaluated the therapeutic suggestions or any statements made on this website about essential oils, carriers or other products offered by Essence of Health.
The statements made on this website are for educational purposes and have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure, or prevent any disease. The data on this website is not considered complete and is not guaranteed to be accurate.
I understand that the products being sold by Essence of Health are not intended to diagnose, treat or prevent any disease.
I understand that essential oils are not a substitute for professional medical care.
I understand that essential oils are to be stored away from the reach of children.
I understand that essential oils can irritate the skin.
I understand that the essential oils and carriers sold by Essence of Health are for external use only, while some can be used internally we recommend working with a trained aromatherapist or health care professional to use essential oils internally.
I understand that the essential oils and carriers sold by Essence of Health are not to be used near, on or in the eyes or any orifice.
I understand the use of the term "Certified Organic" means that the distiller that Essence of Health buys the oil from is Certified Organic. I understand the use of the term "Wild Crafted" means the distiller has harvested plants that are growing wild and distilled those plants. I understand the use of the term "Unsprayed" means the distiller is not certified organic, and is, to the best of Essence of Health's knowledge, growing the plants without the use of chemicals, herbicides and pesticides. I understand that Essence of Health is not a Certified Organic company/Facility.
Essence of Health shall, under no circumstance, be liable for any direct, indirect, special, incidental, or consequential damages of any kind arising from, or in connection to, the use, misuse, or inability to use the materials and products available on said website. In no event shall Essence of Health total liability exceed the amount paid by the user for the materials or products.
All products purchased through Essence of Health cannot be restocked with a broken seal. We cannot return or exchange it if you have used it. Please contact us if you have received it in error, or are unsatisfied so we can sort out the best way for us to get you a product you love.
If you receive a defective product or the wrong item, please contact us immediately to arrange return. We offer a 15-day money back guarantee on defective items in their original packaging. Returns must be received by Essence of Health within 15 days of the original order to qualify for this guarantee.
Because our orders are processed so quickly, cancellations must be within 2 hours following order completion. Once the oils have been mailed we will require full payment. Most orders will be processed the same day they are received and mailed the next business day.
Essence of Health Oils does not currently ship outside of the United States.
Essence of Health Oils is not responsible for mail service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.